Tuesday, February 5, 2019

Updates to Messaging

We've added a couple of new options to your Messaging Preferences under your Profile.

  • Always CC to my EMail
  • Always Send from Me

Checking the Always CC EMail option, so long as you have a valid email address also set in your Profile, will send any messages for you via EMail too if you usually receive them via SMS or PushOver. If you already have your Preference set to EMail then this has no additional effect.

This is handy option if you want to keep track of messages sent to you in your EMail as a backup.

Checking the Always Send from Me is only available if you have the rights to Send Messages and will ensure that any messages you send are tagged as being from you as opposed to being sent from the System Default sender.

This is a handy option if you want people to reply to you directly and you keep forgetting to change the "From" option when composing a message.

Friday, January 11, 2019

MyEmergencyCrew Server Update 4.3.2

We've seen that Google has removed free (keyless) access for Static Maps and Driving Matrix queries. So we've now added a field for you to enter your own Google API Key in 4.3.2 to restore these Services.

Update available at myemergencycrew.com/mail2push

Tuesday, January 1, 2019

Free Accounts now Closed

All support for our Free Accounts has now finished and all Accounts previously on the Free tier with a maximum of 20 Active Members have now closed.

Be sure to inform your Members of this as they will no longer be able to log in if they are unaware.

MyEmergencyCrew continues to support all Paid Subscription Accounts until their respective expiration dates.

Sunday, November 25, 2018

Closing Down Facts

There seems to be some confusion over what is closing down and when so here are the facts.

Free Accounts

If you currently have a Free Account, allowing up to 20 Operational/Active Members, it will close on 31 December 2018 and your Members will no longer have access.

There is no option to upgrade your Free Membership to a Paid Subscription.

What do you do?

  • Export all your data using the available reports and exports before 31 December 2018


Accounts with a Current Subscription will continue until their expiry date. You will also get the additional 7 day grace period after the expiry. Once the Grace Period has expired your account will close and your Members will no longer have access.

There are no options to renew your subscription.

What to do?

  • Export all your data using the available reports and exports before your Expiry date
  • Cancel any PayPal automatic, recurring payments before they are due. Any payments made in error are non-refundable

Mail2PushOver (MEC Server) & Flight Following Software

These will no longer be available for download from 31 October 2019 and all support will be closed.

This means that no updates or support will be offered. 

All API Access you may be using to sync your Members and/or Incidents will cease when your MyEmergencyCrew Account closes, which will be before 31 October 2019.

After 31 October 2019 you will not be able to access the setup interface of Mail2PushOver. The Server will continue to operate however you will not be able to make any changes to the configuration.

Flight Following software will continue to operate beyond 31 October 2019 if you have it installed before then.

What to do?
  • Look for another solution
Be aware that all copyright, Terms and Conditions remain in place. If you choose to continue to operate this software you do so at your own risk and are strictly prohibited from distributing it to others.

Why is this happening?

Simple. This business sector has become commercialised in recent years and we have received no support from Agencies such as RFS, SES, CFS, etc to aid development or the continuation of service. The system has become too expensive to fund and operate, and we can no longer afford to do so.

If you feel angered by this decision and wish to vent, please do so to your respective Agencies. I have personally funded this project over the 5 years it has existed and run it at a huge personal loss in time and money, with the sole aim of providing a much needed service to those who needed it. I am a volunteer with no agenda but to help where I could. If you thought MyEmergencyCrew represented a personal agenda to run things, you're very wrong and I'm sorry you think that.

This space is now moving to commercial organisations with a drive to own the sector. This is not why we created or operated MyEmergencyCrew. We're just happy to have helped where we could.

What becomes of MyEmergencyCrew?

For a select few Brigades it will continue to operate privately as normal. We're not taking it down.

We will continue to develop features and use them in our own Stations and vehicles. However we will no longer be making this resource available to anyone who would like to use it also.

Santa Tracker

We're the only availability app with a dedicated public Santa Tracker for your Crew to use.

Simply log in as Administrator, open your Menu > Assets. Select your Santa appliance and head to the Real-Time Tracking section. If you've not used this before, hit the yellow Show Help button.

Here you can set up real-time tracking of your appliance and set a public address that you can post to your FaceBook page to let the public know where you (and Santa) are.

Don't forget to set a Time-Out and select the Santa + Truck Theme.

Monday, November 19, 2018

MyEmergencyCrew Server End of Support

As of 31 October 2019 we will no longer offer MyEmergencyCrew Server (Mail2PushOver) or Flight Following applications. These have always been made available for free, however from this date they will no longer be supported or available for download.

Once support has been removed Flight Following will continue to operate, however MyEmergencyCrew Server will no longer allow access to configuration options.

Paid Subscriptions Update

As of 19 November 2018 we are no longer accepting new paid subscriptions or renewals.

If you currently have a paid subscription you may continue to use MyEmergencyCrew as normal and in full until the expiry date. After which your account will cease to operate.

We urge all Members with a paid subscription to ensure they have updated their PayPal accounts accordingly and have taken steps to export any necessary data prior to their expiry.

Use this link to manage your PayPal Account.

Please note that we have a no refund policy as standard in our Terms of Use.