Monday, November 26, 2018

Closing Down Facts

There seems to be some confusion over what is closing down and when so here are the facts.

Free Accounts

If you currently have a Free Account, allowing up to 20 Operational/Active Members, it will close on 31 December 2018 and your Members will no longer have access.

There is no option to upgrade your Free Membership to a Paid Subscription.

What do you do?
  • Export all your data using the available reports and exports before 31 December 2018


Accounts with a Current Subscription will continue until their expiry date. You will also get the additional 7 day grace period after the expiry. Once the Grace Period has expired your account will close and your Members will no longer have access. User Accounts will be purged according to our Data Retention Policy.

There are no options to renew your subscription.

What to do?
  • Export all your data using the available reports and exports before your Expiry date
  • Cancel any PayPal automatic, recurring payments before they are due. Any payments made in error are non-refundable

Mail2PushOver (MEC Server) & Flight Following Software

These will no longer be available for download from 31 October 2019 and all support will be closed.

This means that no updates or support will be offered. 

All API Access you may be using to sync your Members and/or Incidents will cease when your MyEmergencyCrew Account closes, which will be before 31 October 2019.

After 31 October 2019, you will not be able to access the setup interface of Mail2PushOver. The Server will continue to operate however you will not be able to make any changes to the configuration.

Flight Following software will continue to operate beyond 31 October 2019 if you have it installed before then.

What to do?
  • Look for another solution
Be aware that all copyright, Terms and Conditions remain in place. If you choose to continue to operate this software you do so at your own risk and are strictly prohibited from distributing it to others.

Why is this happening?

Simple. This business sector has become commercialised in recent years and we have received no support from Agencies such as RFS, SES, CFS, etc to aid development or the continuation of the service. The system has become too expensive to fund and operate, and we can no longer afford to do so.

If you feel angered by this decision and wish to vent, please do so to your respective Agencies. I have personally funded this project over the 5 years it has existed and run it at a huge personal loss in time and money, with the sole aim of providing a much-needed service to those who needed it. I am a volunteer with no agenda but to help where I could. If you thought MyEmergencyCrew represented a personal agenda to run things a certain way, you're very wrong and I'm sorry you think that.

This space is now moving to commercial organisations with a drive to own the sector. This is not why we created or operated MyEmergencyCrew. We're just happy to have helped where we could.

What becomes of MyEmergencyCrew?

For a select few Brigades, it will continue to operate privately as normal. We're not taking it down.

We will continue to develop features and use them in our own Stations and vehicles. However, we will no longer be making this resource available to anyone who would like to use it also.

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